We truly love hearing from our loyal Cowboy Magic® customers, whether our products have made your horse’s mane and tail more beautiful and manageable or your own hair, hearing your stories helps to remind us why we do what we do here. One recent story from customer Mike Napier in Frankfort, KY, was especially touching and we wanted to share his Cowboy Magic® experience with you.
Hi….my name is Mike Napier and I live in Frankfort Kentucky….a smallish town about halfway between Lexington and Louisville….
The reason I am sending you this note is that I feel compelled to share our story with you…..and to thank you for a wonderful product….perhaps from a perspective that you might not have considered.
I am currently owned by four Rocky Mountain horses…..so I am somewhat familiar with many of the various grooming products that are on the market today…..
However, none of them are of the quality or have impacted the life of my family in the way the Cowboy Magic® Detangler & Shine™ has….
I have four grandchildren….ranging from age 12 down to age 4….
One of my grandchildren, a 4-year-old….who is a twin…..is autistic…..she is a bright…beautiful….sweet little girl….and she lights up the room whenever she is around….Unfortunately, due to her disability, she can also be quite a handful….or two…..
One of the areas where she struggles is with transitions…..and variances in her routine…..but there is one routine that she has never adapted to…..and that is trying to take care of her hair.
I can’t begin to tell you what an ordeal it has been just to brush her hair after a bath or in the morning before work/school.
I honestly don’t know how my daughter has done it…..Chloe (my granddaughter) has very fine hair….but lots of it….and it has consistently resembled a birds nest for much of her young life…primarily because she is hard on her hair…..and even harder to hold down in order to try and take care of it….
It literally takes a minimum of 2 people (3 is better!) just to secure her and then attempt to brush out the tangles. The resulting battle is so traumatic for Chloe….and for the rest of the family, that my daughter had just about given up and was considering just bobbing her hair off.
One evening….while working around in the barn….the idea hit me…..I knew the Cowboy Magic® Detangler & Shine™ is no doubt the best of it’s kind on the market…..it still amazes me how quickly and easily it works on my horses’ manes and tails….but then I thought….hey….what about trying this on Chloe….So I did a little research…..read a review or two…..and….
Well….the rest is history….what used to be an ordeal has now turned completely around…..I can’t begin to tell you what a tremendous blessing your product has become….Now….Jenny (my daughter) just sits down in front of the TV with Chloe in her lap…..rubs in a small portion of the Detangler…and then brushes her hair out to a beautiful, no tangle shine….
No fights….no fuss…..no wrestling match….no tears….no drama…..the difference is simply extraordinary!! I think Chloe has even begun to like that time spent with her mom…..
I know that people….being people….are always ready to complain about something….and I know that words are just words…..you’d really have to see the difference to fully appreciate it….but I felt like I just had to share this with you….and thank you for your product and your commitment to excellence.
Cowboy Magic® Detangler & Shine™ is everything you say it is…..and for us…so much more!!
And rest assured….we have shared this story with other families who have been affected by disabilities….hoping that it may help them in some way as well.
Anyway….I’ve kept you long enough….thanks so much for your time and patience….and thank you for allowing me the opportunity to express my/our gratitude and thanks!
Please let me know if I can ever be of assistance…..or if you have any questions…..
Have a good day….
Senior Minister, Choateville Christian Church
Executive Director, Kentucky Church Planting Partnership (KCPP)
Mike, we just can’t thank you enough for sharing your family’s story (and the beautiful pictures of Chloe) with us and our readers. We are thrilled to hear of the impact our product had on your family’s daily routine – making your life a little easier is what we are here for.
Mike also shared a quote from his mother with us when we spoke to him and we felt it was fitting to share it. “There are 2 things you will always remember- When people are good to you when you’re down and when they are good to your kids.” Sounds like a smart woman Mike!